Returns & Exchanges

At Better Buzz Coffee, we want you to love every sip and every piece of gear. If you are not entirely satisfied with your purchase, we are here to help with a straightforward return or exchange process.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original packaging and was purchased within the last 30 days; please note that roasted coffee beans are non-returnable due to their perishable nature.

• 2.
  Contact Support

  Email our customer experience team at [email protected] with your order number and a brief explanation of the issue to receive a Return Authorization.

• 3.
  Package Your Item

  Securely pack the items in their original shipping box or a similar sturdy container, including a copy of your original packing slip or order confirmation email.

• 4.
  Ship and Refund

  Affix the provided return shipping label and drop the package at any authorized carrier location; once received, we will process your refund or exchange within 5-7 business days.